UKAS Accreditation Information 

Latest UKAS Accreditation Information
NWL and UKAS Accreditation

UKAS Laboratory Accreditation - Dr Alan G Rowley FRSC, CChem, RAC
Quality what is it and who cares anyway!
UKAS Web Site - link to Schedule of Accreditation

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Latest UKAS Accreditation Information
Our Schedule of Accreditation, Issue 18, now contains approval for Opinions and Interpretation. NWL is the first UK laboratory to be granted accreditation for Opinions and Interpretation for such a wide range of Clinical Pathology tests.
 W.Atcheson 30/03/07

NWL and UKAS Accreditation
As one of the UK's leading veterinary laboratories we are concerned to provide our clients with an assurance of the technical competance of the laboratory and the validity and quality of our results. This assurance is provided by the laboratories UKAS accreditation to EN ISO/IEC 17025.

EN ISO/IEC 17025 General requirements for the competence of testing and calibration laboratories is the internationally recognised standard for testing laboratories. In the UK, this standard is administered, under the auspices of the DTI by the United Kingdom Accreditation Service (UKAS). The standard contains all of the requirements that testing and calibrations laboratories have to meet if they wish to demonstrate that they operate a quality system, are technically competent and are able to generate technically valid results. EN ISO/IEC 17025 is the only standard to address all of these issues. Laboratories accredited to this standard are able to provide their clients with a measurable level of assurance.

For those seeking to obtaining results from an appropriately accredited source there is room for confusion. Laboratories offering testing in a clinical context often infer operating to a quality standard, but this inference could be misleading. For example certification to ISO 9001 and or ISO 9002, these standards specifically exclude the laboratory from claiming the competence to produce technically valid data and results. You may see reference to GLP (Good Laboratory Practice) compliance. Although this may sound like a general description of proper laboratory conduct it should be noted that GLP is a quality system concerned with the organisational process and the conditions under which non-clinical studies are planned, performed, recorded and archived. GLP does not concern itself with the technical validity of the studies themselves or the competence of the laboratory. 

It is interesting to note that following the mix up at the Institute of Animal Health in Edinburgh between the ovine and bovine brain material used in a BSE research project DEFRA is considering only using UKAS accredited laboratories in future. 

There have been efforts in the past to interest the veterinary profession and associated organisations of the need for establishing a standard for veterinary laboratories. A working party was set up some time ago to address the matter but has yet to deliver a credible standard. As is often the case when diverse interests are involved the original high ideals often become diluted by compromise. If veterinary practitioners require reassurance that their laboratory results meet a recognised standard the solution is simple use an EN ISO/IEC 17025 UKAS accredited laboratory. A list of accredited laboratories can be found on the UKAS web site, www.ukas.org

Last Updated March 2007
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UKAS Laboratory Accreditation - Dr Alan G Rowley FRSC, CChem, RAC

Origins and Scope of Accreditation of Laboratories
The United Kingdom Accreditation Service is the only official body in the UK which offers accreditation of all types of testing and analytical laboratories to an internationally recognised standard. UKAS was formed in August 1995 by amalgamation of its predecessor as a laboratory accreditation service, the National Measurement Accreditation Service (NAMAS), with the National  Accreditation Council for Certification Bodies (NACCB). UKAS accreditation is still often referred to as NAMAS accreditation reflecting this history.

UKAS accreditation of laboratories is based on an international standard, ISO 17025:2005, entitled General requirements for the competence of testing and calibration laboratories’. In early 2000 this replaced a whole raft of national standards and so provided a common global basis for laboratory accreditation. In this sense ISO 17025 can be seen as the laboratory equivalent of the generic quality system standard ISO 9000 so organisations who are themselves ISO 9000 certified should use ISO 17025 (UKAS) accredited laboratories as suppliers whenever practicable. 

What Assurances Does UKAS Accreditation Give the Customer ?
Accredited laboratories are assessed fully every four years by UKAS but in the interim annual surveillance visits are conducted to confirm that they continue to meet the accreditation criteria. In addition UKAS require that the laboratory carries out its own, internal, audits on a regular basis and record the results for scrutiny by UKAS. Where problems are revealed by internal or external audits the laboratory must take prompt and effective corrective action to ensure, as far as possible, that the problem is not only fixed but also so that it is unlikely to recur. This provides a mechanism for continually quality improvement and which assures the customer that the laboratory quality management system is under constant scrutiny both internally and, crucially, by an independent third party.

ISO 17025 provides defined requirements which must be met by the laboratory’s quality management system. Customers can obtain the standard, e.g. from BSI, so they can see what the laboratory must be doing in managing quality. The effect of compliance to ISO 17025 by a laboratory can be summed up as providing assurance to the customer that:-

  • test work will be conducted by valid, recognised, technical methods suitable for the purpose required and of established performance characteristics;
  • the work will be carried out by properly qualified and trained staff;
  • the work will be carried out on equipment which is functioning properly and which is calibrated so as to provide traceability to international standards of measurement;
  • data will be subject to quality control, both from the point of view of accuracy and precision, by means which have been approved by independent technical assessors. 


Competent and Trained Staff
In specific terms the accredited laboratory must have appropriately qualified staff in management who can select suitable methods, ensure they are validated and set up quality control procedures which will ensure that the performance established for the method at validation continues to be delivered in routine use.
There must be a formal programme for training staff who carry out the actual test work and an objective assessment of the competence of any staff member to conduct a particular test before they are authorised to work on customers’ samples. Moreover staff competence must be reviewed and reassessed on a regular basis. This ensures that the standard of performance of tests is maintained and, in the event that a particular staff member falls below accepted levels of performance, that their authorisation to conduct tests is suspended and re-training given.

Properly Maintained and Calibrated Instruments 
Accredited laboratories must have planned maintenance and calibration schedules for their equipment. They must present evidence to UKAS that such schedules are rigorously followed and that any equipment malfunctions are detected before they affect clients’ data. In the unlikely event that suspect data is released the laboratory is under a strict obligation to advise any clients whose work may have been affected.
Calibration of all key equipment must be such as to establish traceability to the relevant SI unit or, where this is not applicable, to industry standards. This means that any measurement made on equipment in an accredited laboratory has global credibility and should be reproduced, to known levels of uncertainty, by any laboratory in the world operating to similarly rigorous levels of traceability for its calibrations.

Internal and External Quality Control
In addition to this quality assurance activity UKAS expects laboratories to operate quality control schemes. The specific requirements depend on the scientific discipline involved but generally both internal and external quality controls are required. Internal quality controls might include the use of quality control samples or multiple testing and comparison of results. Such controls must demonstrate that the laboratory generates data of a consistent and known quality. Additionally, however, accredited laboratories must demonstrate that their data is not only consistent but also accurate.

Typically UKAS will require laboratories to carry out regular tests on reference material. These may be industry recognised standards or, where available, certified reference materials. The latter are samples where the test results have been established and recognised on an international basis. Interlaboratory proficiency testing is also required to be carried out where this is practicable. In such an exercise the laboratory exchanges samples with a number of other laboratories and compares its own data with theirs. 

Laboratories which fail to obtain acceptable data from reference materials or which perform badly in comparison with their peers in interlaboratory comparisons must remedy the situation immediately and correct their procedures. A persistent failure to achieve satisfactory performance will result in accreditation being withdrawn.
All of these requirement taken together should give the customer of an accredited laboratory the highest possible degree of confidence that their work is being carried out to the best international standards and that these standards will be maintained consistently.

International Recognition
The ISO 17025 standard on which UKAS accreditation is based does, as already noted, have global recognition, at least in all ISO subscribing countries. Obviously the credibility of any accreditation against the standard depends on assurances that the accrediting body follows proper procedures and applies the standard rigorously and impartially. This aspect of accreditation relies on multilateral agreements between national accreditation bodies who audit each others systems and, on this basis, agree to recognise each others accreditations. The current range of such agreements which UKAS have can be seen on the UKAS web site, www.ukas.com. Generally speaking UKAS accreditation is recognised in most of Europe, in Australia, New Zealand, USA and several far eastern countries. This means that data from a UKAS  accredited testing laboratory will be recognised, without question, for legal and for most regulatory purposes in all of these countries.
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QUALITY WHAT IS IT AND WHO CARES ANYWAY?
“Quality; over hyped and undervalued! It is impossible to read a newspaper, watch or listen to a news programme with out some reference to quality cropping up; food, railways, healthcare, holidays, cars, cloths, service, all and more are frequently qualified by the word quality. The public expects it but what is it and how do we assure it? More relevantly what does quality mean to the users of veterinary laboratory services?”

Just because the concept of quality may be undervalued by the general public this is no reason for not addressing the issue. A laboratory should be able demonstrate the quality of the results produced. Life and death decisions can depend on the correctness of a laboratory test result. Clients have a right to expect the results they receive to be valid and relevant. 

Currently there is no statutory requirement for veterinary laboratories or medical laboratories for that matter, to demonstrate their competence or the validity of their results. Some laboratories have subscribed to the ISO 9001or 9002 quality standard but this can only be applied to administrative and management procedures, these standards specifically do not demonstrate the competence of the laboratory to produce technically valid data and results. Many clinical laboratories claim GLP (Good Laboratory Practice) compliance. Whist this may sound impressive it should be noted that GLP is a quality system concerned with the organizational process and the conditions under which non-clinical studies are planned, performed, recorded and archived. GLP does not concern itself with the technical validity of the studies themselves or the competence of the laboratory. 

However there is an international standard for testing laboratories, ISO 17025. This standard contains all of the requirements that testing laboratories have to meet if they wish to demonstrate that they operate a quality system, are technically competent, and able to generate technically valid results. In the UK accreditation to this standard is administered by the United Kingdom Accreditation Service, UKAS, an organisation under the control of the department of trade and industry. The standard is applicable to all types of laboratories. Until recently the only laboratories with UKAS accreditation serving the veterinary profession where in the public sector eg. VLA, PHLS, SAC. The first private commercial veterinary clinical pathology laboratory in the clinical pathology sector to be awarded UKAS accreditation to ISO 17025 is North Western Laboratories Ltd. The laboratory has achieved accreditation for its clinical pathology services in haematology, biochemistry, microbiology and parasitology

North Western Laboratories was established in 1983 and has grown to be one of the UKs most prominent veterinary laboratories. The laboratory currently has a compliment of four veterinary pathologists and a support staff of 28 scientists and administrative staff. This progressive laboratory has always had a reputation for innovation and a commitment to quality. Joint managing Director and Quality Manager Alistair Parker said “it is one thing having a commitment to quality the difficulty is how do you demonstrate this to your clients. We felt that out of the available options the internationally recognised UKAS accreditation standard was the only way to go. It would enable us to demonstrate to our clients that we do operate a quality system, that we are technically competent, and able to generate valid results. 

The laboratory selected UKAS accreditation to ISO 17025 because the standard is designed for testing laboratories and not only establishes a measurable standard for quality management and administration systems but the laboratories test methods and procedures as well. 

The accreditation process is independent, UKAS appoints a team comprised of a lead assessor, usually a full time UKAS employee and a technical assessor for each of laboratories disciplines. In the case of NWL, there were three independent assessors for biochemistry, haematology and microbiology. There is an initial assessment, if accreditation is granted this is followed by further surveillance visits at 6 and then 12 month intervals with a full reassessment every 4 years. NWL is not new to UKAS accreditation it was first accredited for a range of microbiology tests relating to their food safety interest in 1996 and the quality management system has been in place since then. The decision to incorporate the rest of the laboratories activities into the scope of accreditation was one which was not taken lightly. Tom Williams director and Technical Manager said You may think you have a water tight quality system in place but it is not until you have it independently assessed that you realise where the cracks are. There was an enormous amount of work involved for everyone in the organisation. It is a character forming experience which took over 18 months to complete despite having first hand experience of what was required. 

NWL believes that it is no longer sufficient for veterinary surgeons to assume that a laboratory is technically competent and that the results they produce are valid. Professional reputations and livelihoods are increasingly dependant upon laboratory results. Accreditation is the way forward and NWL are leading the way.

Alistair Parker AIST
31.10.01
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