Like many other companies, we are doing everything we can to keep our services operating during this challenging time and to update you on relevant changes in protocols and timeframes. We have been informed by Royal Mail of a potential disruption of their services, the details are below.
“Special Delivery and Next Day Delivery
Resource implications of the continuing advice regarding Coronavirus means that Royal Mail may not be able to guarantee next day delivery in all locations at all times. Therefore, for items posted from Thursday 19 March 2020 onwards, they will no longer guarantee deliveries by 1pm the next working day. However, they will still prioritise Special Delivery parcels and letters and will aim to deliver by 1pm or before the end of day.
All other services by Royal Mail are continuing to operate as normal.
More information is available at https://www.royalmail.com/coronavirus”
If you have any queries or concerns, please contact us at email@example.com.
Thank you for your understanding and cooperation.
Director of Laboratory Services
20 March 2020